Standard Business Conditions and Professional Liability Insurance

  1. All Tours according to individual arrangements.
  2. Maximal number of participants on walking-tours is 25.
  3. Maximal number of participants on museum-tours is 20.
  4. Entrance fees are not included in guide fee.
  5. In case of cancellation of order between 2 weeks and 5 days before appointment the client will be charged a compensation of 50 % of the guide fee.
  6. In case of cancellation of order less than 5 days before appointment the client will be charged the full guide fee.
  7. In case of a client’s delay the tour guide will wait 30 minutes for the group to arrive. If the group doesn’t show up the client will be charged the full guide fee.
  8. No video or sound recordings are permitted during the tour.
  9. Participation is always on your own risk. The tour guide assumes no liability.
  10. Your guide is protected by a professional liability insurance provided by the Association of Tourist Guides in Germany (BVGD). The professional liability insurance is effected by Generali Versicherung AG, 81731 München. Please find detailed information about the professional liability insurance under www.bvgd.org